Refund policy

We want you to be satisfied with your purchase. Please review our refund policy below.

Eligibility

Items may be returned within 14 days of delivery if they are unused and in original condition with tags attached. Contact our support team to initiate a return.

Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within a reasonable timeframe.

Exceptions

Certain items may not be eligible for return. Final sale items will be marked at the time of purchase.

Contact

For refund requests or questions, contact us at support@blacktephra.com with your order number.